FAQ

When will I get my magazines?

For published issues:

  • Processing of order: Within 2 working days.
  • Delivery schedule: Our delivery partners deliver between 3-5 working days from when we post it.

For upcoming issues, you will find the scheduled publication month in the product descriptions. Please note that the mail is not registered or trackable. We will not be liable for missing parcels.

Can I mail my magazines internationally?

Mailing is available to international addresses at a different rate. Please contact us to find out more.

I changed my mind about my order but have already received it. Can I return my item and get a refund?

Unfortunately all purchases are non-refundable once delivery has been made.

My order is defective or damaged. Can I get a replacement?

Yes, we replace items if they are defective or damaged upon receipt. Send us an email at subscriptions@thinktank.com.sg with your order details and we will mail you a replacement once everything checks out.

Still have an unanswered question?

We want to help. Please email us at subscriptions@thinktank.com.sg and we promise to get back to you as soon as we can.